How Mobile Vans Are Helping Rural Sector In Paying their Multi-utility Bills

Online Bill Payment through XPay Life. You can make faster, easier and secure payment for all multi-utility bills such as Electricity, Gas, Water, Postpaid Mobile bill, Landline, Broadband, DTH Recharge become easier with XPay Life.


India is evolving in all the sectors in a slow yet consistent way, there are technologies that have streamlined the cumbersome process in the Industrial sectors such as education, health, corporate and bill payment sectors to make bill payment online. If one confined section of the Indian population is completely tech-savvy and are more inclined towards the technological advancements through the digital signage kiosk, and enhancing their experience in the retail stores through the self-checkout kiosk. Now, every application that can you can think of like food delivery to art delivery has its own advanced e-commerce shops guided and built on the online modes which were once thought to be an impossible task to achieve.

The bill payment sector too has undergone a vehement change through the technological advancements and the application developers more educated and skilled on building more customer-centric technology for consumer retention through the user-friendly, light, ubiquitous apps that can be downloaded in second through QR scans. the apps are secure through authentication through biometrics and passwords for making multi-utility bills like online Postpaid mobile payment.

People are inclined to using this technology.

But, on the other hand, there is a lot of reluctance towards the technologies that seem absolutely overwhelming to the rural section. This geography and lifestyle are not opulent enough for fancy smartphones and to make the complex online gas payment as they lack the digital awareness and education required to access the rapidly changing technology farms.

Also, the rural regions of India are still untapped with basic amenities like electricity, water, nutrition, and other necessary utilities. The telecom sectors are trying to resolve the network issues in the rural areas and hence they are highly distanced and fragmented against the revolutionizing technological innovations that are penetrating the society. 

The present scenario is that even though these remote villages are provided with electricity by the implementation of the government schemes, the continuous supply of which is a problem.

It is not the hefty charges on the electricity or inability to pay water bill that prompt disconnection, it is the unavailability of the bill payment sectors that are fragmented away at 20–30kms that strand the consumers to travel and pay the bills.’

But basic utilities are of high importance and hence there are alternative human ways. Let me take you through the scenario, every month, a person comes to generate the bills, you need to pay the bill amount immediately to the person as there are no other means of payment. As he is solving the traveling issue, rural people need to pay another 20–30 rs over the bill amount. But the problem that arises is that the concerned person fails to pay the bill at the respective bill counters in time. Hence the electricity supply is disconnected from the line (not the home fuse). This will further result in , multiple visits to the bill payment sectors that are located 30kms away in spite of the unavailability of the public transport and hefty traveling expenses and the precious time makes it all harder for the rural consumers to continue with the supply. This is the challenge rural India is facing today while paying any bills like Landline Bill Payment

Hence to solve the basic problem of rural inclusion to the digital payment realm, XIPHIAS XPAY LIFE PVT LTD, a start-up in Bangalore has brought about revolutionary innovation in the form of Mobile Vans.

What is this Mobile Van?

Mobile van is a new-age digital solution for bill payment exclusively innovated to facilitate bill payment facility to the rural regions by understanding their main modes of financial transaction i.e through the physical cash for any bill payment like dhbvn electricity bill payment. Hence the mobile van that is equipped with the touch screen Any-Time-payment kiosk that aids in bill payment by accepting cash as a bill payment mode and also accepts the credit/debit card payment through the integrated PoS machine. These vans will visit the remote villages to aid in bill payment at the right time and the transactions are BBPS/NPCI assured.

This innovation in revolutionizing the bill payment sector by including rural India in digitization.

Write a Comment